Christmas Cold Process Soap Gift Box - Classic Christmas Figures Kim

• Reservations: To secure your booking, full payment is required in advance.We cannot hold reservations verbally.

• Pricing is for ONE PERSON ONLY. If you’d like to join with a friend or partner, please ensure each person has their own booking.

• Age Limitation: Minimum age is 10 years unless otherwise noted. Workshop materials are for individual use only, cannot be shared by multiple people, and the price is listed per person.

• Studio Access: Open to registered participants only. The studio opens 15 minutes before each workshop begins.

• Food/Drink: We kindly ask that no food is consumed during workshops;  water and light beverages are welcome (we also provide water, tea and coffee on site).

• Punctuality: We kindly ask that you arrive on time (ideally about 5 minutes early) so we can start promptly and ensure the best experience for everyone. Late arrivals may shorten your class time and affect other guests. Arriving more than 45 minutes late will be considered a no-show and cannot be accomodated.

• By submitting payment, you agree to our terms and conditions.

How to book:

• Click “Book Now”
• Choose your preferred date, time, and number of participants
• Select “Pick Up” at checkout (this just confirms your spot; nothing will be shipped)
• Complete payment to secure your booking

Don't see a time slot works for your schedule? We’re happy to open a new session for your group!

• Candle / Soap workshops: minimum 4 participant
• Perfume Making: minimum 3 participants
• Please contact us at least 3 days in advance to check availability

For Workshops:

• Workshops can be rescheduled via the link in your confirmation email up to 72 hours prior to the scheduled start time.  If the option is no longer available, it means the rescheduling window has expired.
  
• For groups of 4 or more, we kindly ask for a 5-day notice.
  
• Rescheduling requests received after the 72-hour notice period are unfortunately no longer able to be accommodated.
  
• Your spot is fully transferrable. 

For master classes (4 day class)

7 days before the course starts, you can reschedule for once, and rescheduling will not be allowed within [0-6 days].

We DO NOT issue refunds. 

• If you need to cancel your booking at least 72 hours before your session, we’re happy to offer a store credit for future use.
  Simply email us at info@daydreamlab.ca

• Unfortunately, cancellations made within 72 hours of your workshop are not eligible for rescheduling or store credit.

• If a session is under-booked, it may be cancelled. In this case, we will notify you at least 2 days in advance and offer the option to either reschedule to another confirmed session or receive a full refund.

• In case of unexpected circumstances such as extreme weather, Daydream Lab will notify guests to cancel the course at least 3 hours before the start of the course and will reschedule the course at an agreed time.

Address: 100-3851 Jacombs Road, Richmond, V6V 2H7

Located about 300 meters from Ikea Richmond, with the studio entrance on the side road, 2nd floor above Cowa Café.

Parking: Plenty of FREE STREET PARKING: You can park along the main or side roads near the studio (plz avoid fire hydrants), or in the exclusive parking spot (2 spots) next to the entrance. Please avoid parking in spaces marked 100/105 as they belong to other businesses.

We currently don’t have a business phone number. The best way to reach us is on Instagram @daydreamlab.ca or by email at info@daydreamlab.ca. We’ll get back to you as soon as we can.